Your turbine from Leading Edge Turbines (LET) carries a two-year warranty (5-year for the LE-300 & LE-300 Marine), as supported by a retailer’s receipt. The warranty starts from the date of installation or ninety (90) days after shipment from the LET factory, whichever comes first.
LET will supply ‘non-wearing’ parts at no cost. For minor component failures, replacements may be sent directly to the customer / dealer for replacement by them. For more serious defects we may suggest a ‘return-to-base’ arrangement for replacement or repair.
In these cases, the purchaser will be responsible for taking the turbine off the tower/mast and paying the return carriage costs.
For the LE-300, during the first two years of the warranty period any component found to be defective in material or workmanship will, at the discretion of LET, be replaced or repaired at no charge. For the remaining three years of the warranty period, LET will supply ‘non-wearing’ parts at no cost. However, LET reserves the right to charge for any fitting of parts supplied during this three year period.
Where a turbine is to be replaced, it must be returned to LET before the replacement unit is despatched. Should the product prove to be irreparable, LET reserves the right to substitute an equivalent product, if available.
This warranty does not extend to servicing a faulty turbine on location.
In all cases LET will take reasonable action to ensure customer satisfaction. You should always receive a warm, courteous service in or out of your warranty period.
Your turbine must be installed and operated in accordance with the guide. Failure to do so will result in this warranty becoming null and void. Any unauthorised modifications to the turbine design will void the warranty and may compromise the safety of the machine.
What is not covered by your warranty?
If you should experience a problem with your turbine, your first ‘port-of-call’ should be the reseller or installer from whom you purchased the product. They should be able to resolve the problem quickly and efficiently. If you are unable to contact the original reseller, then please contact us directly.
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